Privacy Policy

Privacy Policy

Information Commission Office Certificate Z2474110.

The Baby Studio Ltd t/a Babygear does not disclose customer identifiable information to third parties, other than for order fulfillment or if legally required to do so. 

We will not contact you for marketing purposes unless we have your consent. We have updated our procedures to ensure compliance with GDPR.  Our full policy is available upon request.

Non Identifiable customer Information

We retain anonymous customer information to help us analyse business performance and respond to general customer shopping trends. This information is not personally identifiable. 

Internet Tracking
Cookies are used for site functionality and for the improvement of the customer experience. Cookies are required to aid navigation, and to keep track of the contents of your shopping Basket. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option, a cookie will be used to remember your details.

You can turn off cookies by blocking them in your browser Privacy Settings. If you turn off cookies, you will be unable to place orders or benefit from the other features on most websites.

Data collected by this site is used to:
a. Take and fulfill customer orders.
b. Administer and enhance the site and service.
c. Disclose information to third-parties only for the supply and delivery of your goods. Or where legally required to do so.

d. Enable us to analyse our website or marketing performance and react to customers needs

Anonymous customer data may be retained by us indefinitely and may be retained by third parties. For example Google can tell us how many customers visited our website and what pages they visited. We have no control over what Google  does with that information. When they or other such services provide such information they do not provide any personally identifiable details.

Retention of Identifiable customer information

We will retain your contact details for non-marketing purposes for as long as reasonably or legally required. For example we may need to contact pram or car seat customers if there was a product safety recall.

Where a safety reason arises and we have your contact information, we will attempt to contact you for that sole purpose.

Protecting your Information

We protect your information held in electronic form, by limiting who has access to it. Naturally we use password protection and our systems are behind firewalls. Written information is retained in Restricted areas which are locked out of hours.

Customers should be aware that third party support personnel from IT, web hosting providers, telecom providers may have occasional access to our systems to perform their duties. These providers are required to comply with GDPR.

We do not receive customer's payment card information. At checkout you are momentarily transferred to the Payment Service Provider's website where you enter your payment details. You are then returned to our website. 

The Baby Studio Ltd complies with GDPR and operates under Recital 13 EU GDPR.